Hourly/As-Needed Support

SLA (Service Level Agreement) vs. Time and Materials

Businesses Under 5 Employees

How much should I spend?
CSG | IT Solutions offers Time and Materials solutions for small companies. No contract required. We do recommend SLA type contracts because they are geared towards uptime and proactive support rather than reactive support.

Businesses Over 5 Employees

How much should I spend?
CSG | IT Solutions still offers Time and Materials solutions for medium sized companies. still no contract required. We do HIGHLY recommend SLA type contracts because they will almost always save you money and downtime.

Non-Profit

non-profit discounts
CSG | IT Solutions offers substantial discounts for 503c organizations. CSG | IT Solutions strives to help non-profits keep their IT costs low so they can focus on the greater good.

Home Businesses

As needed support for the home based business
CSG | IT Solutions offers the same services to in-home businesses with as little as one employee at the same rates with no contract.

Home Users

Just need help setting up a home network?
CSG | IT Solutions Also offers network setups as well as computer support for home users without a business. We offer discounts on our regular rates for in-home non-business users.